Privacy Policy

1. Data controller

The controller responsible for processing your personal data is Litoral Bahia (CRECI/BA nº PJ 2354). For any matter relating to this policy or your data, you can reach us at contato@litoralbahia.com.br.

2. Personal data we collect

We collect data in two ways:

• Data you provide directly — when you fill in a contact, enquiry or “list your property” form, or contact us by e-mail, phone or WhatsApp: typically your name, e-mail, phone number and the content of your message.
• Data collected automatically — when you browse the site, such as IP address, device and browser type, pages visited, time on page and similar navigation data, gathered through cookies and analytics tools.

We do not intentionally collect sensitive personal data (such as health, religion or political opinions). Please do not include such information in form messages.

3. Why we use your data and legal bases

We process personal data for the following purposes, on the corresponding LGPD legal bases:

• To respond to your enquiries and provide brokerage services — based on your request and on pre-contractual or contractual steps;
• To send information about properties, developments and opportunities you ask about — based on your consent or our legitimate interest;
• To improve the website, measure audience and understand how our content is used — based on legitimate interest, using analytics in a way that does not excessively affect your rights;
• To comply with legal and regulatory obligations, including those applicable to real estate brokerage — based on compliance with a legal obligation.

4. Cookies

We use strictly necessary cookies (essential for the site to work) and, with your consent, analytics cookies that help us understand site usage. When you first visit, a banner lets you accept all cookies or keep only the essential ones.

You can manage or delete cookies in your browser settings at any time. Disabling some cookies may affect parts of the site.

5. Sharing with third parties

We do not sell your personal data. We may share data with service providers that operate on our behalf, strictly to deliver our services, such as:

• Website hosting and content delivery infrastructure;
• Form and e-mail delivery services that route your messages to our team;
• Audience measurement and marketing tools (e.g. analytics and pixels), subject to your cookie choices.

We may also share data when required by law, court order or a competent authority.

6. International data transfer

Some of our providers may process data on servers located outside Brazil. In such cases, we take appropriate measures so that your data continues to be protected under the standards required by the LGPD.

7. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes described here, to comply with legal obligations or to exercise rights in administrative or judicial proceedings. After that, the data is deleted or anonymised.

8. Data security

We adopt technical and administrative measures to protect personal data against unauthorised access and accidental or unlawful destruction, loss, alteration or disclosure. No method of transmission or storage is completely secure, but we work to continually improve our safeguards.

9. Your rights

Under the LGPD, you may, at any time, request:

• confirmation that we process your data, and access to it;
• correction of incomplete, inaccurate or outdated data;
• anonymisation, blocking or deletion of unnecessary or excessive data;
• portability and information about entities with which we have shared data;
• deletion of data processed with your consent; and
• withdrawal of consent, where processing is based on it.

To exercise these rights, contact us at contato@litoralbahia.com.br. We may need to confirm your identity before fulfilling the request.

10. Children and adolescents

This website is intended for an adult audience interested in real estate. We do not knowingly collect data from children or adolescents without the appropriate consent of a parent or guardian.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or in the law. The current version is always available on this page, with the date of the last update shown above.

12. Contact

For questions about this policy or your personal data, contact Litoral Bahia at contato@litoralbahia.com.br or at Guarajuba Center, Loja 03, Rodovia BA-099 km 42,5 — Camaçari/BA.